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How to Pick Up a Money Transfer
It is easy to receive money in person, just go to any of our worldwide Agent locations. 

You can find an Agent location in a variety of places*. So, wherever you are there's probably an Agent location near you.


* To find our locations in the UK call: +44 8082344572
* To find our locations in Israel call: +972 3 6313302 



Fill out the required form. Then, simply show the Agent clerk your identification card.


Provide the Agent with the following information: 

  1. The Money Transfer Control Number (MTCN) from your sender's receipt, if you know it (this is not required). 
  2. Sender's first and last names. 
  3. City and country the money was sent from. 
  4. The amount that was sent. 
  5. Your first and last names, address, and telephone number.

Simply give the Agent your identification card.

Review and sign the receipt that the Agent gives you.

The Agent will give you the money that was sent to you with a copy of the receipt and you are on your way.